Set up for Custom Designed PKC38 Key Chain

For best results please follow our guidelines.

Don’t have a graphic designer on staff?

No problem! You can use ours.

Rates are $30 per half hour; most jobs take 1 to 2 hours.


  1. Once you have placed your order, if you want a background other than just a basic color (or white), go to Pick out and purchase a large file for your background.
  2. Email us at your background file, text, logo (high resolution please), and any instructions you have for how you would like to have it set up.
  3. We will email you with an estimate of how much it will cost to set up your card.  We will bill you for the design work separately from your order.  Email us if you have any questions.


We accept the following file formats .TIF, .JPG, .EPS, .PDF and .PSD.

We are unable to use artwork designed in Word, PowerPoint, Ventura Publishing, WordPerfect, or QuarkXPress.  If you send us one of these files, (if we are able to open them) there will be extra costs to convert them to files we can use and it will delay your production time.  Please note making low resolution files high resolution is beyond our capacity.

Vector-based pdf or eps are ALWAYS preferred for crisp, quality looking designs.

 Please make sure that you have copyright to all images, text, backgrounds and logos. 


Resolution is also known as dpi (dots per inch).  It indicates the number of colored dots or pixels that make up one image. The higher the dots per inch, the greater the resolution and the clearer the resulting final product will be.

All file formats must have minimum 350 dpi (dots per inch) resolution. 600 dpi is best.

Images designed for (and frequently snagged off) the web are done at a low screen resolution of 72 dpi. Print images need to be created at 350 dpi or there will be a considerable difference in the image quality.

Remember – DO NOT take any images from the Internet! Most images you will find on the web are not high resolution and are protected by copyright laws.

If purchasing an image from a royalty-free website, please make sure that you choose a high-resolution image of 350 dpi.
(If you are using the link we provide to choose a background from, please select the large size.)


All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, black) color mode. We accept no responsibility for color variations between submitted images and the actual product. All Black & White artwork and/or images must be provided in grayscale color mode.


Bleed is the portion of the card that will be trimmed off when your card is cut to the final size. The purpose of a bleed is to continue a color, image or design off the edge of the card. We require ALL files to be built to the full bleed dimension by adding 0 .1″ dimension.


Fonts must be embedded in .PDF files.

Fonts must be outlined or converted to paths or curves in .EPS files.

Some fonts have copyright restrictions and will not embed in .PDF Files.


All critical elements (text, images, logos, etc.) must be kept at least 0.125″ inside the edge. Anything left close to edge may be cut off during trimming.


Please allow 1/16″ cutting tolerance around your card. We recommend no borders due to shifting in the cutting process, borders may appear uneven.

3.375″ x 2.125″
85mm x 54mm
1010 x 638 pixels @300ppi



Be sure to leave room for the lanyard punch!

We will add the stress chip spacer to your final product.


Once we have received your order/payment and artwork we will email you an eproof within 1-2 days depending on current volume.


Standard production time for plastic is 7-9 business days, depending on quantity ordered, and does not include delivery time (shipping from us to you).  Larger orders take us little longer.

If you are using our designer to set up your card please allow extra time for the design process.  Depending on complexity and the amount of changes required this can take several days.

Production will start the NEXT business day after we have received your order/payment and final approval on your electronic proof. TURNAROUND TIMES ARE AN ESTIMATE, NOT A GUARANTEE!

Business days do not include Saturday, Sunday, or most holidays. Please be advised that during heavy volume our standard production time may be extended by 1-3 business days.  Let us know when you place your order if you have a deadline!

While we take careful measures to meet your deadline, unforeseen delays in delivery services, breakdown of equipment, illness, inclement weather and other unforeseen occurrences may impact our ability to meet your deadline. We will not be held liable for any damages, claims, injuries and or losses or for any other reason whatsoever in the purchase of custom cards. We will not credit customers if a job runs past the estimated turnaround time.