For best results please follow our guidelines.
TO ORDER THIS CARD:
- First place your order online.
- Email us at firstname.lastname@example.org your logo and text that you would like on your card. For the text please indicate color, font size, etc. (A Word document is perfect for this!) We also need to know if you want front horizontal or vertical orientation. We will set up the card for you and email you an eproof. You can make one round of changes with a second eproof for free. After that our design rates are $30 per half hour. We will bill you separately from your order for design work. If you have any questions please email us.
We accept the following file formats .TIF, .JPG, .EPS, .PDF and .PSD.
We are unable to use artwork designed in Word, PowerPoint, Ventura Publishing, WordPerfect, or QuarkXPress. If you send us one of these files, (if we are able to open them) there will be extra costs to convert them to files we can use and it will delay your production time. Please note making low resolution files high resolution is beyond our capacity.
Vector-based pdf or eps are ALWAYS preferred for crisp, quality looking designs.
Please make sure that you have copyright to all images, text, backgrounds and logos.
Resolution is also known as dpi (dots per inch). It indicates the number of colored dots or pixels that make up one image. The higher the dots per inch, the greater the resolution and the clearer the resulting final product will be.
All file formats must have minimum 350 dpi (dots per inch) resolution. 600 dpi is best.
Images designed for (and frequently snagged off) the web are done at a low screen resolution of 72 dpi. Print images need to be created at 350 dpi or there will be a considerable difference in the image quality.
Remember – DO NOT take any images from the Internet! Most images you will find on the web are not high resolution and are protected by copyright laws.
If purchasing an image from a royalty-free website, please make sure that you choose a high-resolution image of 350 dpi.
(If you are using the link we provide to choose a background from istockphoto.com, please select the large size.)
All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, black) color mode. We accept no responsibility for color variations between submitted images and the actual product. All Black & White artwork and/or images must be provided in grayscale color mode.
Once we have received your order/payment and artwork we will email you an eproof within 1-2 days depending on current volume.
Standard production time is 6-8 business days, depending on quantity ordered, and does not include delivery time (shipping from us to you). Larger orders take us little longer.
If you are using our designer to set up your card please allow extra time for the design process. Depending on complexity and the amount of changes required this can take several days.
Production will start the NEXT business day after we have received your order/payment and final approval on your electronic proof. TURNAROUND TIMES ARE AN ESTIMATE, NOT A GUARANTEE!
Business days do not include Saturday, Sunday, or most holidays. Please be advised that during heavy volume our standard production time may be extended by 1-3 business days. Let us know when you place your order if you have a deadline!
While we take careful measures to meet your deadline, unforeseen delays in delivery services, breakdown of equipment, illness, inclement weather and other unforeseen occurrences may impact our ability to meet your deadline. We will not be held liable for any damages, claims, injuries and or losses or for any other reason whatsoever in the purchase of custom cards. We will not credit customers if a job runs past the estimated turnaround time.